Sales Operations Specialist

In your role as a Global Field Business Support Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions This is a central team acting as a deal support center for SAP Account Executives in the region. The Field Business Support Team assists, and process deals within the SAP CRM/Harmony system. Supported by your team members, you will guide deals through the quote-to-booking process. The team is expected to contribute to revenue growth and profitability by processing sales opportunities for both existing and net new customers and achieving order targets.

RESPONSIBILITIES

• Responsible for execution of the end-to-end deal operational process / quote-to-cash process for SAP select deal motions based on complexity and thresholds including RISE

• Process customer requests for selling deals and completing the required inputs (Harmony/CRM Opportunities, Quotations, Order Forms)

• Partner with Industry AEs, Premium Suppliers, Cloud Architects (CAA’s), Commercial Finance, Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process to facilitate deal closure

• Comply with operational procedures e.g., for sales, delivery, financial and legal requirements. Archiving and maintaining all files and records

• Provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment

• Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with Finance, Revenue Recognition teams to prevent revenue deferrals, ensure final business, and contract terms.

Interested candidates may send the updated resume attached to ibs.cv@ibsns.com with mentioning the job title “Sales Operations Specialist” (Code: 215/01)” in the subject line.